Cancel a licence

Enter your licence or case reference to request a cancellation.

How can I find my reference?

Your reference will be in one of the following three formats:

  • HIG-100001-1
  • HIG-100000000001
  • HIG-100000000001-ABC1

It can be found in the top-left of the letter we sent you:

An example of a notice letter showing where the reference and PIN are located

If you still can't find your reference, you can contact us for help.